New Clients – What to Expect

Plan Ahead:

It’s helpful to complete your initial client history online prior to arriving for your first appointment.

A link will be provided to complete your Intake Form to record any medical history, past/present injuries and other physical conditions we should be made aware of.

Please arrive 5 minutes early to take a few minutes to relax and unwind.

Initial Consult:

​Some folks have never experienced PBM Therapy and wish to know more and ask specific questions.  We understand and will provide you with a no-charge initial consultation where we will then recommend a specific package based on your goals and needs.  Your first NovoTHOR session will be complimentary so you can see the power of PBM!

Starter Packages and Memberships:

If your goals include pain management or improved wellness, and you choose to include PBM Therapy, we will ask that you start with a minimum of 3-10 sessions with us because the benefits of PBM therapy build with each repeated session.  PBM Therapy has been clinically proven to regenerate tissue, reduce inflammation, and desensitize nerves, all contributing to improved health and  pain management.  Although many clients feel a significant improvement in just one visit, a series of sessions is the best solution for optimal outcomes.

Getting Started:

Once you have all of your questions answered and have selected the package that suits you best, your therapist will greet you and review your Wellness Chart with you to inquire about the reason(s) you are coming in for a PBM session.  This will include your current physical condition and any specific areas in which you are experiencing pain or would like to address during your PBM session.  During subsequent visits, please inform your therapist if there are changes in your condition of which to be aware as well as how you responded to your previous session, and how long that effect lasted.  Occasionally we will ask you to update your wellness chart or take a follow-up survey.

Each session will consist of either NovoTHOR full body light therapy (+/- Oxygen), laser therapy for trigger point release, laser therapy for pain management, or a combination of all 3.  Our therapy sessions vary from 15 minutes to 1 hour in length. Each session includes a 5 minute pre-interview and 5 minutes at the end for you to re-dress.

NovoTHOR Session:

Your therapist will take you to the NovoTHOR room where the unit has been prepared with your therapy time.  Once the therapist leaves, you will disrobe to your level of comfort and place your personal belongings on the bench or wall hooks as provided.  Please take a moment to insure all doors are locked behind you. Remember, PBM Therapy cannot penetrate clothing, so anything covered will not receive the benefit of this therapy.

You will then enter the NovoTHOR. The unit is on a delay timer, so you will activate the unit by pressing the start button then climb in and lie comfortably on your back until the session finishes and the light automatically turns off.  Please leave the unit, and dress efficiently and vacate the room so that one of our staff can prepare the unit for the next guest.

If you are not receiving any other services, please dress and return to the front desk.  ​

Handheld LED & Laser Session:

A comfortable massage table or chair are prepared for your comfort, depending on the areas to be treated.

Your therapist will leave the room and wait outside while you disrobe to your level of comfort, again depending on the areas that require treatment.  Draping will be provided on the massage table to enable treatments of sensitive regions. Some clients prefer to completely disrobe, while some will remain partially clothed. Either option is fine.  Please place your personal belongings on the hanging hooks or chair provided for your use.  Please remove jewelry except wedding rings and place them in the bowl provided.

Once disrobed, you will lie on the massage table, under the top sheet. Your therapist will give you a few minutes for this process and will knock on the door to ask if you are ready before entering your room.  You will always be draped with the top sheet during your laser session. The etiquette your laser therapist will follow is to only uncover the part of the body they are working on, ensuring that your modesty is respected at all times.

The therapist will spend 10-60 minutes using LED & laser therapy to release trigger points and desensitize nerves, with the goal of providing temporary relief from pain.